About Us

Hi and welcome to Willebrick.store

The shops Willebrick.store and UsedGear.be are both owned by Geeraard Hens (legal company name)

Our shop is based in Belgium, Willebroek with VAT number BE 0875.636.420.
We do not own a physical store yet and are selling our goods "from home".
Please allow us 1 to 2 days for shipping.
Apart from selling new LEGO sets, parts and minifigures we are primarily selling used stuff as well.
Checking each and every part we try to provide good quality items. Not offering broken parts or eg. faces with faded images.
If by any chance you should receive a delivery not satisfactory to you, you are allowed to return it to us within 14 days after receipt, the so called "cool down" period. Do let us know up-front in writing if something is wrong and we will allways try to help you out.

IMPORTANT:

please leave your phone number in your order so it will be easyer for the transport company to deliver your parcel
Orders are invoiced daily, most orders are shipped within 3 days following receipt of payment.
If you own a business and are selling parts for that business, please let us know beforehand in the comment section, so we can make up our papers accordingly.
We own several online LEGO® webshops and its a challenge to keep them all updated with changing inventories, so it might happed that there are some errors in our inventory. In this case we will allways contact you to propose a solution: be it a same brick but in a different collor, or a refund for the brick in question, or any possible other mutual agreed solution.
Bricks described as new are in fact 100% unused and in excellent condition. This does not mean that they cannot have minor scratching from rubbing against other parts. Defective parts with major imperfections are not sold.
Bricks marked as used can have marks of wear such as scratches, but are still in great conditon.
Parts are sorted and stored in a smoke-free environment.
Additions to your order are welcome until the order status is changed to 'Packed'. If you plan on adding to your order over a period of time, please let us know beforehand and do not pay until yoour order is complete.
Please do not pay before you receive our complete invoice, due to variations in shipping costs. The initial order confirmations sent by Bricklink do not include shipping or insurance costs. If you send us payment before you receive our invoice, or if you add items to your order and send payment before receiving an updated invoice we will deduct .30 from your refund transaction as that is the fee Paypal charges us to transfer money back to you.
Please note that in the unforunate case a mistake did happen (offcourse we strive to be 100% correct with your order). If you receive an incorrect item, please let us know asap, and we will try to fix it right away.
We accept payments via Paypal and Bank Transfer (only Europe).
For payments via Paypal we will have to charge 3.5 % handling charges.
Our used products are sold without VAT in Belgium, if you're a based in Belgium and require VAT to be mentioned on the invoice, please contact us.
We cannot be held responsible for customs fees that may or may not be charged when your parcel is delivered.

GDPR / AVG Disclaimer
I respect your privacy! I only share data with thirds parties to:

accomplish communication with you (through Bricklink messaging system or email.
accomplish payment transaction through paypal or other banks.
accomplish delivery of the ordered items (through postal services)

Never will I share personal information with third parties for any other reason.
Bricklink , service providers , banks and postal services store personal data on their servers and I expect them to protect and respect this data with great care. Any breaches on their behalf are out of my control and I decline all responsibility.

Your data is stored on my personal server which is protected with multiple passwords and protection software. On request: